These terms of sales apply to the sale of all products by Manami Lash Pro Ltd  which are made via our website. Please read them carefully as they affect your rights and liabilities under law.

 

If you do not agree to these terms, please do not use our website.

 

By using our website you agree to be bound by these terms.

  1. Order

    • When placing an order, you agree that any and all information given is accurate and complete.

    • All orders are subject to acceptance and product availability.

    • We have taken reasonable care to describe all products as accurately as possible. However, slight variations in description may occur.

    • All prices listed on our website are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.

    • No contract for the sale of any product will exist between you and us until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email.

    • This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, total cost. You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

    • Your order will be fulfilled without undue delay and by any delivery date confirmed by us or, if no delivery date is specified, then within 30 days of our Acceptance of your order. Delivery will be made to the delivery address specified when you submit your order.

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  2. Payment

    • We accept most major credit and debit cards and PayPal

    • Payment is due to us in full, prior to dispatch of goods.

    • All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. 

  3. Faulty products

    • We warrant that products will be delivered undamaged in the quantities ordered.

    • We try very hard to deliver products in excellent condition. However, if you tell us that the product is faulty, you agree to return the product in its current condition to inspect within a reasonable time. In order to provide you with any resolution for a faulty product, we may need your assistance and prompt provision of certain information regarding the product.

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  4. Returns and Refunds​

    • In case if you change your mind and would like to cancel your order and receive a refund, contact us as soon as possible and return the products back to us within 14 days from receiving them. Please make sure that it is within 14 days period of receipt (otherwise we reserve rights not to refund) and that the products are unused, unopened and in its original packaging.

    • The cancellation period expires after 14 days from the day you receive the last of the products.

    • In case if the order had been lost please allow up to 30 working days before declaring it lost and claiming the refund for it. We ship orders by Royal Mail who instructed us that in some cases it can take as long as that. We will be able to proceed with the refund if it’s over that period.

    • You will have to bear the direct cost of returning the products.

    • We will refund any money received from you using the same method originally used by you to pay for your purchase unless you expressly agree otherwise.  You will not incur any fees as a result of the reimbursement but we may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of handling of the Products other than as required to establish their nature, characteristics and function.

  5. Our status

Juli Lash Art Studio (Lashes By Juli Ltd) is a UK limited company (Company registration number 10115990) with our registered office at 67 London street, RG1 4QA, Reading, Berkshire, UK. Our VAT number is 292662281.

  1. Circumstances beyond our control

We shall not be liable to you for any breach, hindrance or delay in the performance of a contract attributable to any cause beyond our reasonable control, including without limitation any act of God, actions of third parties (including without limitation hackers, suppliers, governments or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation, regardless of whether the circumstances in question could have been foreseen.

  1. Changes in Terms of sale

We have the right to revise and amend these terms from time to time, including to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

  1. Our status

Juli Lash Art Studio (Lashes By Juli Ltd) is a UK limited company (Company registration number 10115990) with our registered office at 67 London street, RG1 4QA, Reading, Berkshire, UK. Our VAT number is 292662281.

  1. Circumstances beyond our control

We shall not be liable to you for any breach, hindrance or delay in the performance of a contract attributable to any cause beyond our reasonable control, including without limitation any act of God, actions of third parties (including without limitation hackers, suppliers, governments or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation, regardless of whether the circumstances in question could have been foreseen.

  1. Changes in Terms of sale

We have the right to revise and amend these terms from time to time, including to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

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